I would like to know what the standard operating procedure is for a vendor to be tested. I have spoken recently with several companies and they would like to test my company. To me that is fine, but they would like to give us 100 cases for example to be worked at no charge.
Now I have done that in the past only to be told that they found someone for less money.
We do our work manually as everything has to be verbally verified.
The databases are a great tool and they do help, but the information does need to be verified.
There is a cost factor involved and time as well. Any ideas how to approach this?
While I do not want to lose a potential client, I also don’t want to be losing money either.